Return Policy
RETURNS FOR COBB GRILLS
All Cobb branded products carry a limited 30 day money back guarentee. Returns require an RMA number before returning any items. Refunds are issues under the following terms :
* Return of unopened, unused Cobb Branded Products within 10 days are elegible for a full credit excluding any shipping, handling or insurance.
* Return of opened but unused Cobb Branded Products within 30 days are subject to a 15% restocking fee, plus any shipping, handling or insurance.
* Return of used Cobb Branded Products within 30 days are subject to a 25% return fee, plus any shipping, handling or insurance.
* Parts that arrive damaged will be replaced with a new unit free of charge to the customer. Cobb Depot Inc. DBA Cobb America will cover all shipping costs.
RETURNS FOR BLENDERS & SPOTLIGHTS
30 day return policy
No refund for shipping cost unless item(s) were damaged
All non-defective items to be returned must have original packing.
Re-sellable products authorized for return will be credited at the price paid on invoice or current selling price, whichever is lower.
There is a 15% restocking fee.
PLEASE CONTACT admin@thegalleyhatch.com for any returns.